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Michael O'Leary quotes

10 quotes by Michael O'Leary



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Michael O'Leary©
People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

Michael O'Leary       
Michael O'Leary©
Nobody wants to sit beside a really fat bastard on board. We have been frankly astonished at the number of customers who don't only want to tax fat people but torture them.

Michael O'Leary       
Michael O'Leary©
I believe hiring consultants is an abdication by management of their responsibilities. If the consultant is so good at managing change, then why not hire him to run the company and do it himself?

Michael O'Leary       
Michael O'Leary©
We expect our profits to grow by 20 to 25 per cent. That’s not just good, that’s practically obscene in an industry in which few people make money. This isn’t an airline, it’s a drug baron’s business.

Michael O'Leary       
Michael O'Leary©
MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.

Michael O'Leary       
Michael O'Leary©
We want to annoy the bastards whenever we can. The best thing you can do with environmentalists is shoot them. These headbangers want to make air travel the preserve of the rich.

Michael O'Leary       



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